Laptop Won't Turn On? Laptop Repair in Accra
A laptop that shows no sign of life is worrying, but the cause is often simpler than it looks — a faulty charger, a drained battery or a damaged charging port. Try the safe checks below first. If it still won't start, bring it in for a free diagnosis.
If the lights or fan come on but the screen stays black, that is a different fault — see laptop has power but no display.
- Free diagnosis
- Service charge from ₵80
- Parts quoted before work
- No fix, no fee
Signs of a power fault
- No lights, no fan and no sound when you press the power button
- The charging light doesn't come on
- The power light comes on briefly, then goes off
- It only starts when the charger plug is held at a certain angle
- It stopped working after a power surge, a spill or a fall
Common causes
Charger or cable
A faulty adapter is one of the most common causes — and the easiest to fix.
Charging port (DC jack or USB-C)
A loose or broken port stops power reaching the laptop.
Battery
A completely failed battery can stop some laptops from starting, even on the charger.
Motherboard power fault
A failed power chip, a short circuit or surge damage on the board. This needs component-level repair.
Liquid damage
Corrosion from a spill can stop a laptop powering on days later.
What you can check first
- Try a different wall socket, plugged in directly rather than through an extension board.
- Check the charger light. If you can, try a charger of the same type and wattage.
- Unplug USB drives, external hard drives and docking stations.
- Hard reset: unplug the charger, hold the power button for 30 seconds, then connect the charger and try again. If your laptop has a removable battery, take it out during the reset.
- If the laptop got wet, don't keep trying to switch it on — bring it in.
How we fix it at PhGhana
- Free diagnosis: we test the charger, the charging port, the battery and the board's power circuit to find exactly where power stops.
- We explain the fault and give you the full cost before any work.
- Repairs range from a new charger or charging port to a battery replacement or motherboard power repair.
- We test power, charging, display and keyboard before you collect it.
Cost and repair time
Diagnosis is free. Our service charge starts from ₵80, depending on the job, and the part needed is charged at current market price. We tell you the full cost before we start — nothing is done without your approval. If we can't fix it, you pay nothing.
Charger, charging port and battery faults are usually fixed the same day or within 24 hours. Motherboard repairs typically take 2–4 days.
Frequently asked questions
Why won't my laptop turn on even when it is charging?
The most common causes are a faulty charger, a damaged charging port, a failed battery, or a power fault on the motherboard. A free diagnosis tells you which one it is.
Will I lose my files if my laptop won't turn on?
Usually not. Your files are stored on the drive (SSD or hard disk), which is normally unaffected by power faults. We can often recover the data even if the laptop itself can't be repaired.
Is it worth repairing a laptop that won't turn on?
Often, yes — chargers, ports and batteries cost far less than a new laptop. If a repair isn't worth it, we tell you honestly, and if we can't fix it, you pay nothing.
How much does it cost?
Diagnosis is free. Our service charge starts from ₵80, depending on the job, and the part needed is charged at current market price. We tell you the full cost before we start — nothing is done without your approval. If we can't fix it, you pay nothing.
Bring your laptop to our Accra workshop
- Address
- Lavana Plaza, 1st Floor, Tip Toe Lane, (Kwame Nkrumah Circle), Kokomlemle — opposite BlueCrest University College, Accra
- Opening hours
- Monday – Saturday: 8:00am – 7:00pm
Sunday: by appointment - Phone / WhatsApp
- +233242972226